MST RIDES ADA PARATRANSIT PROGRAM
Transportation Services for People With Disabilities
In cooperation with the American with Disabilities Act (ADA) of 1990, Monterey-Salinas Transit offers the MST RIDES ADA Paratransit program to our customers who have a disability that prevents them from using MST’s regular fixed route bus service.
Each of MST’s regular fixed route buses are fully accessible and each is equipped with a wheel-chair lift. If you believe that you are unable to use MST’s regular buses due to your disability, you may be eligible for the MST RIDES ADA Paratransit program.
1. MST RIDES ADA PARATRANSIT SERVICE DESCRIPTION
The MST RIDES ADA Paratransit program offers transportation service to eligible passengers as a ride-share program.
Reservation requests may be made in advance until 5:00 PM daily for next day service, or may be made up to 7 days in advance of the day of the trip. There are no restrictions on the purpose of the trip.
Based on vehicle availability, MST RIDES ADA Paratransit may need to schedule your trip within one hour of your requested pick-up time.
Service Hours: MST RIDES ADA Paratransit services are available whenever MST’s regular fixed-route bus services are in operation. MST’s regular fixed route schedule is subject to change.
Service Area: MST RIDES ADA Paratransit service is provided within a service corridor that extends three quarters of a mile from any of MST’s regular bus routes. Both the point of departure and the destination of each
trip must be within the service corridor.
MST RIDES ADA Paratransit provides service throughout the Monterey Peninsula, Carmel, Carmel Valley, Salinas, Chualar, Gonzales, Greenfield, Soledad, and King City, and to the Watsonville Transit Center.
Other Information – If you need assistance, one registered Personal Care Attendant may ride with you for free. Other companions must pay full fare and may ride as space is available. For reasons of personal safety and liability, our drivers may not negotiate stairs or enter private homes or care facilities.
Fares – Exact Fare Required
One-way, 2.7 miles or less $3.00
One-way, more than 2.7 miles or less than 19.7 miles $5.00
One-way, more than 19.7 miles $7.00
Books of 30 $1.00 tickets $30.00
Ticket books may be purchased from MST offices located at:
- Marina Transit Exchange, 280 Reservation Rd., Marina
- MST Bus Stop Shop, 150 Del Monte Ave., Monterey
- Salinas Transit Center, 110 Salinas St., Salinas
By Phone: Toll Free 1-888-MST-BUS1
By Mail: MST RIDES Tickets
150 Del Monte Ave., Monterey, CA 93940
(Visa & MasterCard Accepted)
2. MST RIDES SPECIAL TRANSPORTATION (ST) SERVICES
Limited service is also available in parts of unincorporated North and South Monterey County, which are outside of MST’s regular ADA service area. For ST program and fare information call 1-888-MST-BUS1.
3. MST RIDES TAXI VOUCHER PROGRAM
MST has established a taxi voucher program for persons with disabilities in accessing important locations within their communities.
If you are disabled and certified by the MST RIDES ADA Paratransit program, you may qualify for taxi vouchers that can be used in the City of Salinas or on the Monterey Peninsula. Voucher holders must possess a photo ID from a government agency to redeem a voucher with an authorized taxi operator.
Qualified persons can obtain information about the MST taxi voucher program by calling MST customer service or visiting www.mst.org/mobility/vouchers.